Residential
Washer and Dryer Control Board Repair — Mail-In
A replacement washer control board from the dealer often costs more than half the price of a new machine, and the board that failed is usually repairable. The failures are relays, supply capacitors, and burnt connector pins — replaceable parts. Pull the board and send it; the machine stays where it is.
$119 flat
Washer or dryer control board
Send the board, not the machine. Main control, inverter, and motor control boards.
$0
If it cannot be fixed
No fix, no fee. No diagnosis charge.
1–3 business days
Turnaround
Bench time, plus transit each way
90 days
Warranty
Same fault returns, the repair is free
What to send
Send the board, not the appliance
The appliance stays where it is. Shipping it would cost more than the repair and more than most machines are worth.
- Send the board, not the machine — a washer cannot be shipped economically
- Main control boards and user-interface boards
- Inverter and motor control boards
- Photograph the board in place before you unplug anything, both sides
- Write down the model number off the door frame or the back panel
Symptoms
What it looks like from your side
These are the faults that most often turn out to be the board. None of them prove it — that is what the bench is for, and it costs you nothing if the answer is no.
- Will not start, or starts and immediately stops
- Stuck on one part of the cycle and never advances
- Will not spin, or spins only sometimes
- Will not drain, with the pump never running
- Dryer runs but never heats, or heats and never stops
- Display dead, flickering, or showing segments that make no sense
- Buttons do nothing, or the wrong thing
- Error code that comes back after the part named in it was replaced
Failure modes
What actually fails, and why
The cause matters as much as the fault — a board replaced into the condition that killed it fails again.
Welded or burnt relay contacts
A relay switching a motor or a heater sees inrush on every cycle. Contacts pit, then weld shut or stop making. The output no longer follows the logic driving it, so the machine stalls mid-cycle or runs something it should not.
Burnt connector pins and board traces
High-current connectors for the motor and heater overheat where a pin has loosened. The scorching is visible once the board is out, and it is the commonest thing found. Repair is replacing the connector and rebuilding the trace.
Dried supply capacitors
The board sits next to a motor and a heater and bakes for years. Capacitors dry, the supply rail sags under load, and the microcontroller resets — which looks exactly like a random intermittent fault.
Failed inverter output stage
Direct-drive machines put the motor inverter on the board. The output transistors fail short, usually taking a gate driver with them. Both are replaceable, and the rest of the board is normally untouched.
Water ingress
A leak above the board, or condensation in a damp laundry room, corrodes around vias and pins before anything looks burnt. Caught early this is a clean rather than a rebuild.
Why here
Why this bench, for a washer and dryer control board
The same bench rebuilds commercial refrigeration, HVAC, well-pump, and industrial control boards every week. A board nobody else will quote — odd, discontinued, or out of a machine no parts counter stocks — is ordinary work here.
The same faults, on equipment that runs harder
A welded relay in a walk-in cooler and a welded relay in a dryer are the same fault on a different board. Commercial equipment runs continuously, so these failures turn up on this bench first and often — refrigeration, HVAC, well-pump and pivot controls, VFDs.
Discontinued is not a blocker
A repair does not depend on the board still being sold. The components on it are generic parts and those are still made, which is why a board the dealer has dropped is usually still fixable.
Prices
Flat rates, published
No diagnosis fee and no hourly charge. Nothing to pay for the work if it cannot be repaired.
| Service | Rate |
|---|---|
| Console HDMI port replacementPlayStation, Xbox, Switch. The commonest console fault and the commonest repair. | $99 flat |
| Console no-power or power boardDead console, no standby light, or shutting down under load. | $149 flat |
| Console board-level, otherLiquid damage, storage faults, and anything found on the board once it is open. | $149–249, quoted after inspection |
| Washer or dryer control boardSend the board, not the machine. Main control, inverter, and motor control boards. | $119 flat |
| Refrigerator control boardMain control, defrost, and inverter boards. Board only — no sealed-system work. | $149 flat |
| Oven or range control boardControl boards and clock assemblies. | $199 flat |
| Not repairableIf the board or console cannot be repaired you pay nothing for the work. Return shipping is yours. | $0 — no fix, no fee |
| Rush turnaround (24 hr)Same rule as the commercial bench. | +50% |
Mail-in
Getting it to the bench
Book it in first. An RMA number comes back the same business day.
Ship to
System Voidz — Repair IntakePO Box 33 (USPS)413 Railroad Ave (UPS, FedEx)Watrous, NM 87753Use the PO Box for USPS and the street address for UPS or FedEx — a PO Box cannot accept courier deliveries.
Wait for the RMA number before shipping.
Pack it properly
- Photograph it first. For a board, in place with the connectors still on.
- Anti-static bag for the board. Bubble wrap alone is not enough.
- Include the make and model, and what it was doing when it failed.
Questions
Washer and dryer control boards — common questions
Do I have to send the whole machine?
No. Send only the control board.
Shipping a washing machine costs more than the repair and more than most machines are worth.
How do I get the board out?
Unplug the machine first. The board is usually behind the top panel or the rear access panel, held by a plastic carrier and a few connectors.
Photograph every connector before unplugging it — that photo is what gets it back in correctly.
How much does it cost?
$119 flat for a washer or dryer control board.
No diagnosis fee, and nothing to pay for the work if it cannot be repaired.
My machine shows an error code for a part I already replaced.
That is a common reason boards arrive here.
A failed board output reads as a failed component, so the part gets replaced and the code comes back. The board drives the part it is blaming.
What warranty do I get?
90 days. If the same fault returns in that time, the repair is free.
Also repaired
Other residential work
Board-level repair is the same discipline across all of it. Only the failure patterns change.
Not on the list? Ask anyway — a dishwasher board, a microwave, a treadmill console and a bench supply are the same work. Call (505) 309-0534, send a note through contact if you would rather write than call, or pick Something else on the intake form and describe it.
Before you replace it, send it.
From $119 — the full list is above. If it cannot be repaired there is nothing to pay for the work, and you cover return shipping only.