Mail-in repair

Send it in for repair.

Name: System Voidz
Address: 413 Railroad Ave, Watrous, NM, 87753, US
Telephone: (505) 309-0534
Price range: $25–$650

Tell us what the equipment is and what it was doing when it failed. An RMA number comes back the same business day — then you ship.

Name

Business (optional)

Phone

A board on the bench raises questions that are one call, not four emails.

Return address

Where the repaired board goes back to. This gets copied onto a label.

Equipment type

If nothing here fits, pick Something else and describe it below. It still gets looked at.

Turnaround (optional)

Equipment make and model

Number on the board (optional)

If it is legible. Often silkscreened near an edge.

What was it doing when it failed?

Symptoms, error codes, what you have already checked, and whether it failed suddenly or intermittently.

If the board turns out to be unrepairable, send it back to me. Return shipping is billed at cost. Unchecked, the shop may dispose of it.

Flat rate per item, and nothing to pay for the work if it cannot be repaired.

How it works

01 You submit this form.
02 An RMA number comes back the same business day.
03 You print the intake sheet, put it in the box, and write the RMA on the outside.
04 Bench diagnosis, then a quote before any work happens.
05 1–3 business days on the bench once approved.

What it costs

Residential work is a flat rate per item with no fix, no fee — there is no bench diagnosis charge. If it cannot be repaired you pay nothing for the work and cover return shipping only. Prices are on the residential page.

90-day warranty on all repaired boards. If the same fault returns, the repair is free.

Ship to

System Voidz — Repair IntakePO Box 33 (USPS)413 Railroad Ave (UPS, FedEx)Watrous, NM 87753

Use the PO Box for USPS and the street address for UPS or FedEx — a PO Box cannot accept courier deliveries.

Wait for the RMA number before shipping.

Rather talk?

A board can be booked in over the phone just as easily.

(505) 309-0534

Mon–Fri, 8:00–17:00 Mountain

Packing it so it survives the trip

A whole console goes in its original box if you still have it, otherwise any box with at least two inches of padding on every side — it must not shift when you shake it. A bare appliance board goes in an anti-static bag first, a grocery bag is not one, then padded the same way. Snap off nothing, and leave connectors attached if they came away with the board.

If a wiring harness or a display came with it and might be part of the fault, send it. Diagnosing a board without the thing it was driving sometimes means guessing.

Full terms, warranty, and return details are on the policies page.